Boarding Preparation

We use an innovative booking system to keep all our bookings and invoices in one place. Once set up you can add as much information as you would like, to make their stay as settled as possible and make your own service/booking requests when it's convenient for you.  

Please bear in mind when making your booking, the dates we need are the dates your dog will be arriving and departing the service provider,  not the dates of your holiday!

We charge per day from 9am for 24 hours so you will be requested to arrive by 10am in the morning, this gives them chance to get to know the other dogs that are also boarding and join in with out activities, before they need to settle for the night. 

Departures are by 10am in the morning of departure unless arrangements have been made to attend daycare for the day. 

Some things to remember to prepare for the stay with us. 

​All dogs need to have their vaccinations up to date at least two weeks before the first day. Please fetch the vaccination records on arrival or send a photo through WhatsApp. 

• All dogs need to be chipped by law and details available. I may ask for the chip number for my files. 

• Customer registration forms need to be filled out and signed prior to the stay.

• Boarding is a service to care for puppies and dogs in a safe engaging environment, not an opportunity for training or solving behavioural issues.

• We are unable to accept intact dogs over a year old and bitches in heat.

• Unfortunately we are unable to accomodate dogs that bark excessively. 

 Please fetch with you :

• ​Collar with identity tag (they must be worn at all times)

• Harness if used, we use our own leads. 

• Bed or blanket to help settle at night.

• Grooming tools if regular grooming is needed. 

• Enough food for the stay (it will be returned if not all of it is used), food can be provided for additional cost.

• Any medication needed.

• It's advisable to leave an item of clothing of yours to help with separation anxiety for the first stay away from home.  

​No need to fetch any food bowls or leads we have plenty of our own. 

Payments 

All deposits are required 14 days from making the booking and the remaining balance by the first day of arrival. 

Please remember the booking is not secured until the deposit has been paid.

You can see the balance on the client portal 

Throughout the day your dog may be left unattended, but safe at my home, while I carry out walking duties with other dogs. Never longer than a couple of hours.

This may be due walking an unsocial dog or attending an unvaccinated puppy for puppy visits.

If this is unacceptable please get in touch.