Initial In-Home Consultation

Service Description

We hold consultations for every new client we meet, they are an essential part of getting to know you and for you to feel confident trusting your pets with us. #1. You can get to know us and we can get to know you and your pets. Leaving your home and your pets in the care of a stranger takes a leap of faith. We appreciate your apprehension and want you to feel confident that your home is safe, and your pets are happy with us. #2. To make sure that we are a good match for your pets. We want you to have confidence in the person who will be caring for your pets. The initial consultation provides an opportunity for you and your pets to meet us and interact. #3. To allow us to fully understand your pet care routine. #4. To understand your pet’s environment Every pet has a different routine and we want to duplicate that routine as much as possible in your absence, lessening your pet’s stress. Sleeping arrangements, hiding locations, favourite ways to play; it’s important that we know what they like to do so we can make sure their routine doesn’t change while you are way. The more detail you can give us, the better the experience everyone will have. #5. To ask any questions you have. The initial consultation is your opportunity to ask any questions you have about the services we offer. We want you to be happy with everything before you go away. Nb. You run the risk of losing your requested dates if the Initial Consultation and boarding trial is postponed, due to boarding requests being accepted regularly, dates are not secured until the £50 deposit has been paid succeeding a successful 24hr trial.

Cancellation Policy

To cancel or reschedule please make contact well in advance. We understand unforeseen circumstances may arise during the day, but services cannot be filled at short notice, this results in a loss of income for the service provider. Please respect our time as much as we respect yours.

Contact Details